Click the International Repairs button on the fly rod repair page. You’ll be directed to the International Rod Repair Request Form. Fill out and submit this form. You’ll receive an email with a repair number and return instructions.

International customers do NOT need to register their rods before submitting the form.

The unprecedented quality control and enhanced manufacturing tolerances we’ve realized in the Helios, Helios 3, Mission, Superfine Carbon, and current-model Clearwater and Recon rods have made it possible for us to simply send a new tip, tip mid, or butt mid-section to replace your broken one. Please follow the simple steps for getting a repair and we commit to getting you back on the water in 5 business days. Although our standard shipping alert on the checkout page will list 5-7 days, we will upgrade your shipment to 2-day. We're looking forward to seeing you out on the water and hearing your valued feedback. For broken butt sections, you’ll need to send your rod to us for repair.

**Subject to replacement part availability. If parts are not currently available, you will need to send in your rod for repair. Standard turnaround time for repairs is 4-6 weeks from receipt of your broken rod.

Your rod is eligible for this program if you have a serial number on the reel seat and your rod is a Helios, Helios 3, Mission, Recon, Superfine Glass, Clearwater, or Encounter.

**Mission, Superfine Glass, and Encounter are limited to tip replacement only. 

Our wish is that a rod would never need to be repaired, but if that unfortunate need arises, we want to provide you with the best experience possible. By setting up an account and pre-registering your guaranteed fly rods, you ensure that we have all the information we need to get your repair underway.

If you broke your Helios, Helios 3, Mission, Superfine Carbon, current-model Recon or Clearwater at the butt section, you will need to send in all sections of your rod. If you broke your Mission, current model Superfine Glass, or current model Encounter below the tip section, you need to send in all sections of the rod.  

For all other rod series, you will need to send in all sections of the rod. 

The Orvis 25-Year Guarantee ensures that if your fly rod breaks, we’ll fix it or replace it—no questions asked.

• Covered Rods: If you purchased a Helios™, Helios™ 3, Recon®, Superfine®, Clearwater®, or Mission rod from Orvis or an authorized Orvis dealer, we’ll repair or replace it for 25 years. If it can’t be fixed, we’ll provide a newer model of equal or greater value (exact model at our discretion)—all for just a nominal handling fee.
• Older models also covered: This guarantee also applies to original Helios, Access, Zero Gravity, Hydros, T3, and TLS fly rods purchased within the last 25 years. For assistance with warranty questions on older rods, please contact our Outfitters department
• Exceptions & other warranty terms:
• Not covered: Bamboo rods, the original Frequent Flyer series (pre-2014), Streamline, and Encounter® (pre-2021) rods. These are only covered for defects in original workmanship.
• Encounter® Rods (2021+): We’ll repair them for 5 years after purchase for a nominal handling fee.
• Guarantee is for the original owner only and proof of purchase may be required.

Your investment is secure with Orvis—so you can fish with confidence.

Please allow 4-6 weeks for your graphite or fiberglass rod to be completed.

No. You can choose to order a pre-paid return label or ship the rod via the carrier of your choice, but you would need to cover that cost in either case. The handling fee does cover the cost of shipping the rod back to you.

Yes, we’ll let you know once your rod is on its way back.

The Helios 2 1-piece rods featured a 5-year guarantee from the date of purchase and were required to be registered within 30 days of purchase. If you have a rod that you believe qualifies for the warranty replacement, please contact our Outfitters department at 800-548-9548 or fishing@orvis.com with the following information:

• Date and location of purchase
• Four-digit month/year code printed above the grip, just below the rod label.

Our Outfitters experts can help with setting up a repair authorization, as well as arrange payment for the $125 fee for the replacement.