Sitewide Sale! 20% Off Men's + Women's Apparel | Details
New Arrivals! Stay Cool + Sun-Smart | Shop Now
$6 Standard Shipping—No Minimum. Details
Save 20% sitewide on Men's & Women's apparel. Prices as marked. Exclusions apply. See orvis.com/exclusions for details. This offer is valid for purchases online at orvis.com only. Not valid at Orvis retail or Orvis Outlet stores. Not valid on previous purchases. Cannot be combined with any other promotional offer. No cash value. Offer ends April 28, 2025 at 11:59pm ET.
$6 Standard Shipping is valid on merchandise orders of any amount after promotions and discounts are applied. Shipping applies to standard shipping to a single address in the United States only. Not valid on oversized or special-delivery items.
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100% customer satisfaction has been our commitment since 1856. It's who we are. If you aren't happy with a product or service, we want to know about it. And we'll make it right.
Below is all the information you need for returning your Orvis merchandise for a refund or exchange.
Return your store or website purchase in any of our Orvis Retail locations (Orvis-Authorized Dealers are not able to process returns). Bring your item, its original packaging and tags (if available), and proof of purchase and our associates can quickly and easily process your refund or exchange in the store. For items purchased with credit cards, please bring the original card to receive your refund. If the original form of payment is unavailable, refunds will be issued as an Orvis gift card.
Please note: Returns without proof of purchase will be refunded as a Gift Card. Orvis-Authorized Dealers are not able to process returns and/or exchanges for Orvis retail or website purchases.
Start a mail-in return for orders placed online, over the phone, or for in-store pickup using our self-service portal. Connect to your order details using the order number and billing zip code (found in your order confirmation email) to get started. Instructions will be provided in the portal based on your selections. You can use either UPS or USPS to mail in your return.
Please note: $6.95 will be deducted from your refund to cover return shipping when you use the prepaid shipping label provided.
If you have the original order or transaction number, you can set up your gift return using our self-service portal. If you do not have the order or transaction details, our customer service team is happy to help–contact us via Live Chat or Email.
Please note: All gifts returned by mail will be refunded in the form of an Orvis Gift Card issued to the gift recipient's name and email address. If the gift recipient contact details are incomplete, the original purchaser will be refunded.
You can set up your retail purchase return using our self-service portal. Use the button below to start your mail-in return with information from your store receipt.
If, for any reason, you are not satisfied with your purchase, please return it along with the order summary or Return/Exchange Form to:
The Orvis Company, Inc.
1711 Blue Hills Drive
Roanoke, VA 24012-8613
Please note: Return shipping charges are your responsibility.
For further questions and assistance, please feel free to use Live Chat or Email.
Still have questions about returns and refunds?
Review the FAQs on our return and refund policies for more information.